Additional Information
ADDING VALUE, CREATING AN IMPACT, DELIVERING RESULTS
At MCI our focus is on you, your business, and your goals. Our dedication to deliver goes beyond the screen or page, helping you to advance your company and your brand. We step back and assess your specific challenges. We help you determine enhancements in your proposals, solutions, self-help manuals, product FAQ’s, product catalogs, troubleshooting articles, product documentations thereby incorporating and adopting one style, one language and communicating your brands value proposition and improve your customers’ experience. Working together we assess, develop, and deliver final products on time and on budget.
DEDICATED RESOURCES: A GLOBAL NETWORK AT YOUR SERVICE
Technical documentation is based on precision and depth of knowledge that comes from much detailed work and years of practice. As we know, quality is key. MCI maintains an impeccable reputation for service and for the writing products we create. We work side-by-side with you, our clients, every step of the way. This extra level of communication ensures there are no surprises.
OUR PROCESS ENSURES WORTHY FINISHED PRODUCTS
We develop highest quality technical documentation that reflect your company’s commitment. We use our Process to:
- Write new content based on your requirements
- Leverage existing content to reuse or re purpose
- Employ industry-standard applications and best practices
- Follow your brand for seamless integration
- We know how to write for international and targeted local audiences, which reduces translation costs and develops products that are ready for immediate use by all worldwide groups.
OUR TALENT NETWORK, AVAILABLE ON DEMAND
A unique mix of skilled MCI technical writers work with a curated team of subject matter experts, solution architects, engineers, technical illustrators, graphic designers, and multimedia developers to create technically accurate, quality technical documentation products. Here in our New York City headquarters and in the offices of our talent pool throughout the United States, Britain, Europe, and Asia, our technical documentation teams are ready to work with you.
